Website Terms and Conditions

HeartnSoul Global Pty Limited, Trading as Hana Zawodny
Effective Date: 19 September 2025   

1. Introduction
Welcome to www.hanazawodny.com (the “Website”), operated by HeartnSoul Global Pty Limited, T/A Hana Zawodny (“we,” “our,” or “us”).
By using this Website, you agree to these Terms & Conditions. If you do not agree, please do not use the Website.

2. Services and Client Agreement
This Website provides information, resources, free downloads, and access to coaching, hypnotherapy, and related wellbeing services.
  • If you download free resources (e.g. audios, guides, or PDFs), these are for personal use only and are covered under the copyright and disclaimer provisions of these Website Terms & Conditions.
  • If you purchase or participate in paid services, programmes, or sessions, you will also be required to accept and sign a Client Agreement & Terms, which sets out service-specific responsibilities, disclaimers, payment terms, and cancellation policies.
  • Where there is any inconsistency, the Client Agreement will take precedence over these Website Terms & Conditions.

3. Free Resources & Downloads
  • Free audios, guides, or other downloads provided on this Website are for personal use only and may not be copied, shared, or distributed.
  • Medical Disclaimer: These resources are intended for relaxation and personal development only. They are not a substitute for medical or psychological treatment.
    • Do not use while driving, operating machinery, or in any situation requiring alertness.
    • These resources are not suitable for individuals with epilepsy, psychosis, or certain mental health conditions unless cleared by a qualified medical professional.
    • If you have concerns about your health or well-being, please seek advice from your doctor or licensed healthcare provider before using these resources.

4. Use of the Website
You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website.
You may not copy, distribute, modify, or exploit any content for commercial purposes without our written consent.

5. Intellectual Property
Unless otherwise stated, all content on this Website (including text, graphics, images, audios, videos, resources, and digital materials) is the intellectual property of HeartnSoul Global Pty Limited, T/A Hana Zawodny.
You may download or print free or purchased materials for your personal use only. You may not reproduce, share, or distribute any material without prior written permission.

6. Payments and Refunds
  • All prices for paid services and programmes are displayed in Australian Dollars (AUD).
  • Prices are shown inclusive of Goods and Services Tax (GST) where applicable.
  • If you are outside of Australia, the full amount displayed in AUD remains payable — no deductions or currency adjustments apply.
  • Payments are due as specified at checkout or in your Client Agreement.
  • All payments for services are non-refundable, except where required by Australian Consumer Law.
  • For detailed policies on refunds, transfers, cancellations, and payment plans, please refer to your Client Agreement & Terms.

7. Limitation of Liability
This Website is provided on an “as is” basis. While we make reasonable efforts to keep information up-to-date, we make no guarantees that Website content is accurate, reliable, or complete.
We accept no responsibility for any loss or damage that may arise from your use of this Website or free resources. This limitation does not exclude any liability that cannot be excluded under Australian law.

8. Privacy
Your privacy is important to us. Please refer to our Privacy Policy [link to privacy policy] for details on how we collect, use, and protect your personal information.
If you participate in group programmes or discussions facilitated through the Website, you agree to respect the confidentiality of all participants.

9. Third-Party Links
The Website may contain links to third-party websites. These are provided for your convenience only. We are not responsible for the content, policies, or practices of any third-party sites.

10. Governing Law
These Terms & Conditions are governed by the laws of Queensland, Australia, and any disputes will be subject to the jurisdiction of the courts of Queensland.

11. Contact
For any questions about these Terms & Conditions, please contact:
HeartnSoul Global Pty Limited, T/A Hana Zawodny
 Brisbane, Queensland, Australia
📧 hana@heartnsoulglobal.com